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Author Topic: designing client labels  (Read 74 times)
cheng_yi h.
Posts: 2
« on: November 12, 2024, 06:48:12 am »
Hello
I'm having some troubles about designing client labels by using Genero Studio,
The labels I designed can only be produced in smal quantities (as shown in Figure 1), and cannot be produced a large quantities (as shown in Figure 2-3).
There is still no any response after 10 minutes. If the system is forced to shut down, an error (as shown in Figure 4) will appear.
So I want to know what the problem is?

* pic-1.jpg (46.11 KB, 500x271 - viewed 6 times.)

* pic-2.jpg (39.54 KB, 500x251 - viewed 6 times.)

* pic-3.jpg (39.3 KB, 500x257 - viewed 6 times.)

* pic-4.jpg (44.07 KB, 500x263 - viewed 7 times.)
Alex G.
Four Js
Posts: 154
« Reply #1 on: November 12, 2024, 09:28:05 am »
Hi,

I need some more information. Can you please please set the environment GREDATAFILE to some file (e.g. /tmp/gredatafile.xml) and run the report once more and upload the resulting file here.

Could you please also upload the .4rp and .rdd of the report.

Thanks a lot in advance,

Alex
cheng_yi h.
Posts: 2
« Reply #2 on: November 13, 2024, 04:55:45 am »
Hi Alex
as the attachment
* data.zip (36.52 KB - downloaded 1 times.)
Alex G.
Four Js
Posts: 154
« Reply #3 on: November 13, 2024, 01:57:03 pm »
Thanks a lot.
We ran the report here in version 3.20 and version 5.0 and it produced 1091 labels in about 4.5 seconds without any runtime errors (see attachment).
I propose that you get in contact with the support (they are already informed) to further look into the problem.
Best regards,
Alex 

* image.png (39.17 KB, 423x470 - viewed 1 times.)
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