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Author Topic: Error 1021 when trying to launch GDC from GeneroStudion  (Read 18903 times)
Benjamin G.
Posts: 130


« on: December 12, 2013, 09:53:12 am »

Hello,

On the new version Genero Studio Version 2.50.15 build-134200 Target w32v100 when i launch GDC from tools menu following error is fired :

 Unable to launch GDC
 Unable to start ....
 Message ID : GeneroStudion [1021]

If i launch GDC manually it's work fine

Any ideas ?
Thanks.
Reuben B.
Four Js
Posts: 1116


« Reply #1 on: December 13, 2013, 02:13:58 am »

Where you say "Unable to start ....", is that what it says, or does the .... represent a long string you didn't type in?

Product Consultant (Asia Pacific)
Developer Relations Manager (Worldwide)
Author of https://4js.com/ask-reuben
Contributor to https://github.com/FourjsGenero
Benjamin G.
Posts: 130


« Reply #2 on: December 13, 2013, 03:23:25 am »

Hi,

 This is a longer string : Unbale to start GDC in "C:\Program Files\Fourjs ..." (the path name that i've set in the "Genero Desktop Client Management" dialog)

Regards
Reuben B.
Four Js
Posts: 1116


« Reply #3 on: December 13, 2013, 03:42:34 am »

It may help if you told us what the full path is.

For instance, I get a similar message when I set that value to ...

C:\Program Files (x86)\FourJs\gdc\2.50.12\bin

... when the GDC installation for that instance and value I should use is

C:\Program Files (x86)\FourJs\gdc\2.50.12

(your actual directory will vary depending if you do a full GST install, or install each product separately, and whether you accept default locations or not)

Product Consultant (Asia Pacific)
Developer Relations Manager (Worldwide)
Author of https://4js.com/ask-reuben
Contributor to https://github.com/FourjsGenero
Benjamin G.
Posts: 130


« Reply #4 on: December 13, 2013, 03:50:52 am »

i post here the full message when i run application from GS (Execute) :

           ::error:(GS-1024) Unable to start GDC in 'C:\Program Files\FourJs\Genero Studio\gdc\bin'

the path name is the same (but error GS-1021) when i'm trying to launch GDC from the Tools Menu of GS
the installation was made with 'Workstation only'
i'm on W7 64 bits and i've tested version 64 bits and 32 bits and the problem is the same only difference is the path for GDC in 32 bits (Program Files (x86) in place of Program Files)


Reuben B.
Four Js
Posts: 1116


« Reply #5 on: December 13, 2013, 04:17:04 am »

and what happens if you remove the \bin from the end of the field "GDC directory" in the "Genero Desktop Client management" dialog.


Product Consultant (Asia Pacific)
Developer Relations Manager (Worldwide)
Author of https://4js.com/ask-reuben
Contributor to https://github.com/FourjsGenero
Benjamin G.
Posts: 130


« Reply #6 on: December 13, 2013, 04:21:45 am »

that's it ... works (but not logical :))) )
thanks
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