One thing that frustrates Support Personnel is when they get asked the same question multiple times when the information is freely available on our website. To counter this we got some URL created that are easy to remember that are symbolic links to pages on our website.
Now ideally you wouldn’t have to remember these URL but you would bookmark them. I find a good test when talking with a Genero developer is to see what (if anything) they have bookmarked.
Read more at
https://4js.com/ask-reuben/ig-259/