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Author Topic: Ask Reuben 63 - Portal Etiquette  (Read 1135 times)
Reuben B.
Four Js
Posts: 935


« on: February 04, 2021, 02:41:42 am »

When creating support cases or commenting in the portal, how do you indicate code, and how do you quote text?

At the online conference towards the end of last year, Lionel Fluck from our Technical Support Center in Strasbourg, France did a presentation titled Dealing With Support.  (https://4js.com/wwdc-20-conference-presentations/#tab-id-2) Part of that presentation covered the markdown syntax you can use when commenting in the support portal.  The two important ones to remember are {code} and {quote}.

Read more about this and other requests for howto use the portal at https://4js.com/ask-reuben/ig-63/

Product Consultant (Asia Pacific)
Developer Relations Manager (Worldwide)
Author of https://4js.com/ask-reuben
Contributor to https://github.com/FourjsGenero
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