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Author Topic: Fastcgidispatch + apache : Internal server error  (Read 6776 times)
Benjamin G.
Posts: 63

« on: April 22, 2016, 11:22:51 am »


Our configuration :

  - Solaris Sparc 64bits
  - Apache/2.2.27 (Unix) Server built: Jun 23 2014 20:53:59
  - fastcgidispatch 2.50.18 build-134114 FastCGI Dispatcher Target s640900.
  - httpd.conf :

                LoadModule fastcgi_module modules/
                <IfModule mod_fastcgi.c>
                     FastCgiServer /opt/fourjs/prd/gas/bin/wrapper.fcgi -idle-timeout 300 -initial-env FGLASDIR=/opt/fourjs/prd/gas
                     Alias /gas /opt/fourjs/prd/gas/bin/wrapper.fcgi
                <Location /gas>
                      Allow from all

Sometime with must restart by killing fastcgidispatch process (kill -9) because all http connections are rejected. In apache_log file we've this message : - - [22/Apr/2016:04:32:09 +0200] "POST /gas/wa/ka/84687511362749f5ec0bdbb8c0220278/0 HTTP/1.1" 500 535
Error 500 means (internal server error).

We don't understand why this happens.
Anybody can help us to "debug" this issue ?

Thanks in advance

Reuben B.
Four Js
Posts: 845

« Reply #1 on: April 23, 2016, 12:10:42 am »

Have you contacted your local support contact?

Questions they may ask may include ...

- have you tried with the latest maintenance release, in this case 2.50.43
- have you tried these troubleshooting tips
- what is in our GAS logs with the categories.filter set to include ALL

Depending on what is in the logs, they may ask ... 
- are your ulimit values sensible?
- is the session directory corrupt?  (gasadmin -l should be empty when the system is idle)

Even if the issue is in Apache and its configuration, there maybe clues in our log as well as the Apache logs.

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