When support issues are raised, it is important to use terminology that can help in the initial triage of the case. One such term that can be misused is "crash". A program can be described as having crashed, when upon investigation the program is still running and is simply displaying an error dialog with an error number as the result of an exception being triggered, thus implying a different set of analysis questions, techniques and tools etc.
Before discussing what is a crash and what isn’t, it is also important to remember that Genero architecture is made up of a number of programs running and communicating with each other. It is important to identify which of these processes may have stopped, and also to note how other processes react when the process they were communicating with stops unexpectedly.
Read more at
https://4js.com/ask-reuben/ig-160/
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