When an issue is raised with a Genero application running via Genero Application Server, as well as the standard questions from us you might have heard before such as ...
- can you reproduce in a small example
- does it occur with the latest maintenance release
- does the issue occur without your customisation
- does the issue occur without your .4st stylesheet ?
etc, we may ask the question …
- what do the logs say?
- or have you looked in the logs?
- or can you please send us the logs?
and sometimes the reply is …
- where are the logs?
- or I have not even looked in the logs !!!
To learn more about the GAS logs, read
https://4js.com/ask-reuben/ig-96/
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