Hi Carl,
I just wanted to get back to you before you open a support ticket. I think I didn't clarify the point concerning the config.xml, sorry for that. My assumption is, since your GDC is installed in c:\program files, you cannot write to config.xml which is in %GDCDIR%\etc (note that in v3, config.xml is now in %APPDATA%, thus you should be able to write to it independently of where GDC is installed). So in this case, shortcuts are stored in the registry. And then indeed it's stored by user in HKEY_CURRENT_USER\SOFTWARE\Four Js\Genero Desktop Client\Shortcuts.
BTW, I read again what you said about the username which is transmitted to the server. It looks like you expect to get the pre-windows 2000 logon name (SAM-Account-Name I think) . Actually, yes there has been a change on this point due precisely to the fixes we made for GDC 2.50.24 . This has been fixed in GDC 2.50.28. You need to use a new tag which is called @LEGACYUSR . However, I'm not sure you'll be able to transmit it entirely in lower case to the server. It requires to be tested. If you cannot access to a more recent GDC version than GDC 2.50.26, please contact your support center which should be able to provide you the latest package.
Best regards,
Lionel