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Title: Timeout occurring Post by: Candy M. on February 01, 2011, 02:21:54 am How can one prevent an application from getting a "Timeout Occurred"?
We have our user agent set to about 4 hours and it occurs less than 10 minutes. My as.xcf is: <WEB_APPLICATION_TIMEOUT_COMPONENT Id="cpn.wa.timeout"> <USER_AGENT>14400</USER_AGENT> <REQUEST_RESULT>60</REQUEST_RESULT> <DVM_AVAILABLE>10</DVM_AVAILABLE> <DVM_PINGTIMEOUT>300</DVM_PINGTIMEOUT> </WEB_APPLICATION_TIMEOUT_COMPONENT> We are using gas2.30.13 with apache server. We even have apache set at: # # Timeout: The number of seconds before receives and sends time out. # Timeout 14400 We would like for an application to be like a desktop application and not timeout. Thanks for any ideas. Candy ONLINE Computing, Inc. Title: Re: Timeout occurring Post by: Sisavanh S. on February 01, 2011, 10:08:26 am Hi Candy,
Please, no support question on this forum: https://4js.com/fjs_forum/index.php?topic=7.0 Your local support center is already dealing with your issue. Your application should not timeout even with DUA_BASIC. We need to analyze what happened. The log you sent us are not detailled enough. I can only see the request headers but not what happened to the timeouts. You are missing the ALL category: https://4js.com/en/support/faq/?c=16#7 About understanding the timeout you can refer to: https://4js.com/online_documentation/fjs-gas-manual-html/User/ASAppTimeoutRef.html#DVM_PINGTIMEOUT If there is any emergency, please raise the priority at your local support center. Thanks. Sisa. Title: Re: Timeout occurring Post by: Candy M. on February 01, 2011, 06:12:26 pm I apologize Sisa.
I think we have it figured out. My frustration level was getting high. Now I can concentrate on the application itself. I promise I won't post here again if support case. :-) Candy |