Four Js Development Tools Forum

Discussions by product => Reporting tools (GRW, GRE) => Topic started by: cheng_yi h. on November 12, 2024, 06:48:12 am



Title: designing client labels
Post by: cheng_yi h. on November 12, 2024, 06:48:12 am
Hello
I'm having some troubles about designing client labels by using Genero Studio,
The labels I designed can only be produced in smal quantities (as shown in Figure 1), and cannot be produced a large quantities (as shown in Figure 2-3).
There is still no any response after 10 minutes. If the system is forced to shut down, an error (as shown in Figure 4) will appear.
So I want to know what the problem is?


Title: Re: designing client labels
Post by: Alex G. on November 12, 2024, 09:28:05 am
Hi,

I need some more information. Can you please please set the environment GREDATAFILE to some file (e.g. /tmp/gredatafile.xml) and run the report once more and upload the resulting file here.

Could you please also upload the .4rp and .rdd of the report.

Thanks a lot in advance,

Alex


Title: Re: designing client labels
Post by: cheng_yi h. on November 13, 2024, 04:55:45 am
Hi Alex
as the attachment


Title: Re: designing client labels
Post by: Alex G. on November 13, 2024, 01:57:03 pm
Thanks a lot.
We ran the report here in version 3.20 and version 5.0 and it produced 1091 labels in about 4.5 seconds without any runtime errors (see attachment).
I propose that you get in contact with the support (they are already informed) to further look into the problem.
Best regards,
Alex