Dear Customers,

    We want to remind you that the Support portal tool migration will start the following Monday at 09:00 am (UTC + 1) until Wednesday, December 13th, during the day.

On Monday, the portal will be off in the morning from 09:00 am to 12:00 pm (= 3 hours). If you have an emergency, please call your support center.


Thank you for being patient, and we are sorry for any inconvenience,


Four Js Development Tools

1. There is a file and line number given in the error message so you can look at the source in $GREDIR/src and see if that gives you a clue.

2.  You can encounter the error message "C extension initialization failed with status -1"  when the code has one of  IMPORT com, IMPORT security, IMPORT xml.  The error occurs because the runtime can't initialise that particular library.  So it can find the library but it can't initialise it.  Now that maybe because it is in turn dependent on other libraries.  Two main things to check ...

a) There is an incorrect setting in FGLPROFILE.  You said new server so perhaps copied FGLPROFILE file across without reviewing entries in FGLPROFILE.

b) A conflict between the libraries we ship in GSTDIR/lib and the O/S equivalent libraries.  Typically see this with libcrypto and libssl libraries. Tests if that is suspected would include looking at ldd output of those libraries. e.g."ldd $FGLDIR/lib/xml.so" and using $FGLDIR/bin/fglpass which also uses those libraries.  That is looking at output of  "fglpass -Vssl" and "ldd $FGLDIR/bin/fglpass"   

I do see a similar issue in the system GST-19307 that was raised very recently.  So I would suggest raising support case with your support contact and give them a hint to look at GST-19307

Reuben

Hello,

we recently installed the latest version of Genero Studio (4.01.04) and a new Genero installation of the server components on a newly setup Ubuntu Server.

When trying to run any application using GRE, also, the sample apps, it fails with this error:

*** Building 'OrderReportASCII' [11:23:58] ***
Building without specific setup (GSTSETUPDIR not set)
The 'Database' node contains no file to link. Nothing to link.
*** Success [11:23:58] ***
*** Running 'OrderReportASCII' ***
::info:(GS-1025) Display client already running on 'localhost:6400'
Program stopped at 'greruntime.4gl', line number 452.
FORMS statement error number -6221.
C extension initialization failed with status -1.
*** Execution of 'OrderReportASCII' finished. Exit code: 1 ***

I took this from the samples so it is definitely coded correctly.

The paths like FGLLDPATH, LD_LIBRARY_PATH etc. seem to be correct.
Also, the error message does not state it could not load the library, but the initialization fails.

Any idea what I could be looking for?

Thank you very much,
Hajo

[Genero Enterprise 4.01 Maintenance Release :Genero Browser Client 4.01.19Genero Mobile Client for Android 4.01.07 and Genero Mobile Client for iOS 4.01.05]

Genero Enterprise 4.01 Maintenance Release : Genero Browser Client 4.01.19 Genero Mobile Client for Android 4.01.07 and Genero Mobile Client for iOS 4.01.05

Four Js is pleased to announce a Maintenance Release of

• Genero Browser Client 4.01.19
• Genero Mobile Client for Android 4.01.07
• Genero Mobile Client for iOS 4.01.05

What's new for GBC...

• Modal window size and position are stored in the settings
• A new material variable  for tab margins is available
• Changes in theme conditions: The isEdge, isIE and isOpera themes condition have been removed from the documentation

Please refer to the manual for more information https://4js.com/online_documentation/fjs-gbc-manual-html/#gbc-topics/gbc_whatsnew_40119.html

These versions also include the following bug fixes:

• https://4js.com/support/issue/GBC/4.01.19
• https://4js.com/support/issue/GMA/4.01.07
• https://4js.com/support/issue/GMI/4.01.05

They are now downloadable from the web site : https://4js.com/download/products/.

All Four Js Genero customers under maintenance have free access to the new release.

Best regards,

Four Js Development Tools

[Genero Enterprise 3.21 Maintenance Release :Genero Desktop Client 3.21.01]

Genero Enterprise 3.21 Maintenance Release : Genero Desktop Client 3.21.01

Four Js is pleased to announce a Maintenance Release of Genero Desktop Client 3.21.01.

ThIS version include the following bug fixes: https://4js.com/support/issue/GDC/3.21.01.

It is now downloadable from the web site : https://4js.com/download/products/.

All Four Js Genero customers under maintenance have free access to the new release.

Best regards,

Four Js Development Tools

[The Four Js Support portal will migrate to the cloud]

table]

The Four Js Support portal will migrate to the cloud

Dear customers,

      Since 2014, Four Js have hosted the support portal and development management tools onsite. We must migrate these tools to the cloud.

This migration is not an easy job; it will happen Monday, December 11th at 09:00 am (UTC+1) and finish Wednesday, December 13th during the day.

On Monday and Tuesday, you will see no difference when you use the Four Js support portal to contact your support center.

On Wednesday, we will send you a new support portal URL. You will be asked to create an Atlassian account. Please use the same username as for your Four Js web account; otherwise, you will not be able to access your existing support tickets. After the validation of your Atlassian account completes, you will use the Four Js cloud support portal for all your support needs.

We request that you use the Four Js support portal for support issues rather than use email. If you currently contact your support center by email, we fully encourage you to create your support portal account before Thursday, December 7th, at 05:00 pm (UTC+1). Support by email may not be available at times during the migration.

If you have any questions, we invite you to post them here.

Thank you,

Four Js Development tools

There was one potential issue, see https://4js.com/support/issue/?id=WCG-00145#startissue .  This was resolved with 1.00.17 of the WebComponents.  See FGLDIR/webcomponents/PRODUCTINFO to see what version you have.

I would suggest testing using a later version than Genero Studio 3.10.11, that was shipped on 28 May 2019 so you are missing out on 4.5 years of work.  If problem persists, create a reproducible test case  https://stackoverflow.com/help/minimal-reproducible-example and contact your local support center

Reuben

Hi,
we want to store and edit data as TEXT-type with fglrichtext web component. There are texts and images to store.
It's working fine. But when adding other images or texts to the existing the first images are getting deleted and
there are only the last added images stored. Is this to be expected?
How can we solve the problem?

Genero Studio Version: 3.10.11

Thanks
Dmitry

Hi Reuben,

The compact setting worked brilliantly, it has given me exactly what I needed and yes you have predicted the next question correctly, how can I make this the default?

Regards
Sean

Before I do that, I'd encourage you with the GBC Project sources have a peek at
custom.json and note the entry for compact which directs you to the sources for compact in GBC_PROJECT_DIR//theme/colors/compact.  The 30 or so lines of GBC_PROJECT_DIR/theme/colors/compact/theme.scss.json is a good illustration of what can be achieved with GBC customisation with not much effort.

Now to answer your question ...
https://4js.com/online_documentation/fjs-gbc-manual-html/#gbc-topics/c_gbc_which_cust_and_theme.html
https://4js.com/online_documentation/fjs-fgl-manual-html/#fgl-topics/c_fgl_frontcall_theme_settheme.html
... for those using direct connections, there is one gap in that there is no equivalent of ?theme= like there is with ?gbc= and FGLGBCDIR.  You would either rely on customers changing to compact via the settings icon and the front-end remembering this, or you would put a setTheme front-call  at beginning of your program and the user would not get their last setting if they changed it to something else.

Reuben

 

[Genero Enterprise 3.21 GST and GRE Maintenance Release]

Genero Enterprise 3.21 GST and GRE Maintenance Release

Four Js is pleased to announce a Maintenance Release of:

• Genero Studio Client and Server 3.21.01
• Genero Report Engine 3.21.01

Genero Suite Client/Server (GST) 3.21.01 is the bundle which includes:

• Genero Studio Client and Server (GST) 3.21.01
• Genero Business Development Language with Web Service - JGAS - GBC - GGC - GIP - WCG (FGLGWS) 3.21.01
• Genero Application Server (GAS) 3.21.01
• Genero Desktop Client (GDC) 3.21.00
• Genero Mobile for IOS (GMI) 1.40.13
• Genero Mobile for Android (GMA) 1.40.22
• Genero Report Engine (GRE) 3.21.01

These versions also include also the following bugs fixes :

• https://4js.com/support/issue/GST/3.21.01
• https://4js.com/support/issue/GRE/3.21.01

Note:
No news packages of Genero Studio Server are available: Genero Studio Server 3.21.00 works with Genero Studio Client 3.21.01.

The packages included in Genero Suite Server and Genero Suite Client/Server are also delivered individually.
These versions are now downloadable from the web site: https://4js.com/download/products/.

All Four Js Genero customers under maintenance have free access to the new release.

Best regards,

Four Js Development Tools